Your guests remember your people. We help you build the team behind the experience.
HR advisory for hotels, resorts and riads across Morocco. Based in Marrakech.
Who we work with
Hotels and resorts: Structure, standards and leadership across every department
Riads and boutique properties: Senior HR thinking without an HR department
New openings: Staffing plans, hiring and onboarding before the first guest arrives
Existing Companies: Companies in many sectors that require an HR diagnosis and review, we can transform your entire operations with the highest global standards
What we do
HR audit: A scored review of your people practices in one day on site
Service culture: Standards and behaviours your teams can deliver every shift
Department head development: Practical leadership training for supervisors and managers
Workforce planning: Staffing levels matched to season and occupancy
Pay and progression: Clear grades, fair pay structure and career paths
Retention: Finding why people leave and fixing the causes
What we fix
The causes behind the exits
Early leavers: Structured onboarding for the first 90 days
Seasonal churn: Workforce planning and a returning-staff pool
Supervisor gaps: Practical training for department heads
Pay clarity: Grading and a transparent pay structure
No way up: Career paths by department
Scheduling strain: Fair rota rules and overtime tracking
Why FDK
Senior experience, on your property
FDK Consultancy is led by Feras Al Darmi, with more than 24 years of senior HR leadership and a Harvard Business School GMP credential. We work in Arabic and English, on site in Marrakech and across Morocco.
What your receive
Score across six pillars
Top five priority actions
A 90-day plan